Koala Meditation Mist®
100% Money-Back Guarantee & Return Policy
Our Promise
We stand behind every Koala Meditation Mist® product.
If you are not completely satisfied with your purchase, simply let us know within 30 days of delivery, and we'll make it right.
Our goal is simple:
Happy Customers. Happy Lungs. Peace of Mind.
100% Money-Back Guarantee
If your Koala Meditation Mist®, Hydrous refill, or eligible accessory doesn't meet your expectations, you may return it within 30 days for a full refund of the purchase price.
No complicated process.
No hassle.
Eligible Products
The guarantee applies to purchases made directly from:
exhalethat.com
Official Koala Meditation Mist online stores
Inhale This LLC
Products purchased through Amazon, retail stores, or other third-party sellers must follow that retailer's return policy.
How to Request a Return
Email us at:
Please include:
Your name
Order number
Date of purchase
Reason for return (optional but appreciated)
Our support team will reply with simple return instructions.
Return Window
Returns must be requested within:
30 days of delivery
Refunds
Once your returned item is received and inspected, we will process your refund within 5–10 business days.
Refunds are issued back to the original payment method.
Depending on your financial institution, it may take several additional business days for the refund to appear.
Damaged or Defective Products
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
Include:
A photo of the product
A photo of the packaging (if applicable)
Your order number
We'll replace the product or issue a full refund at no additional cost.
Shipping Costs
If the return is due to:
Manufacturer defect
Shipping damage
Incorrect item received
We will cover return shipping.
For all other returns, the customer is responsible for return shipping unless otherwise required by law.
Original shipping charges are non-refundable unless the return resulted from our error.
Hygiene & Safety
Because our products are used near the respiratory system, returned products may be inspected before resale eligibility.
Items showing excessive damage, misuse, intentional alteration, or abuse may not qualify for a refund.
What Isn't Covered
Our guarantee does not cover:
Damage caused by misuse or accidents
Products modified or repaired by unauthorized parties
Normal cosmetic wear from regular use
Purchases from unauthorized sellers
Our Wellness Promise
Koala Meditation Mist® products are designed to support respiratory wellness, mindfulness, hydration, and relaxation.
Individual experiences may vary.
Our products are not intended to diagnose, treat, cure, or prevent any disease, and should not replace advice from your healthcare professional.
Questions?
We're a local family-owned small business and we're here to help.
Inhale This LLC
Las Vegas, Nevada
Email: exhalethat@gmail.com
Website: www.exhalethat.com
Thank you for supporting a small business dedicated to better breathing, wellness, and mindful living.
Breathe Better. Live Better.